Hotel Isabel De Segura
Where is the lodging establishment?
Features
Choose your room
Hotel Isabel De Segura
Situated next to Los Fueros Park in the city of Teruel, this hotel is ideally positioned for getting around on foot. It is situated only 15 minutes’ walk from the centre and 5 minutes' walk from the town's viaduct.
Other names for Hotel Isabel De Segura:
Conditions and services
General
- Check-in starts at: 14:00
- Check-out ends at: 07:00
- Wifi
- Internet
- Car park
- Accessible parking
- Air conditioning
- Heating
- Lift
- Reduced mobility access
- Non-smoker Rooms
- Non-smoking throughout
- Pets not allowed
Reception services
- 24-hour front desk
- Luggage storage
- Tour desk
Food and beverage
- Restaurant
- Bar
- On-site coffee house
- Kid meals
- Special diet menus (on request)
- Packed lunches
Common areas
- Television room
Business facilities
- Meeting rooms
Housekeeping service
- Daily maid service
What do guests think about this lodging establishment?
Based on the reviews, the accommodation has received generally positive feedback. Guests appreciate the proximity to the city center and the location. The cleanliness and service are praised, with the staff being friendly and accommodating. Meals are mentioned as being good, with the dining staff being kind. Some reviewers recommend the accommodation due to its value for money. However, there are a few areas for improvement mentioned, such as the need for a menu change between lunch and dinner, and a desire for more breakfast variety. There is one negative review that mentions unhelpful hotel staff. Moreover, there is a complaint about the room not having enough beds for the specified number of occupants and the lack of options for the children's sleeping arrangements. Overall, the accommodation provides a satisfactory experience with some areas for improvement in terms of menu options and staff responsiveness.
Reviews
- 4.6Good value, friendly desk staff. Just a few issues.Gail - Jan 27, 2024
Great value hotel. . Bed was comfortable. Breakfast was very good for a 3 star hotel. Hotel room was clean
Check in/ desk staff greeted us with a smile and were very helpful.
I can't give the hotel 5 star review because of the lunch and dinner menu.
Firstly, the menu was the same for lunch and dinner, which was odd, but also had no vegetarian option.
We informed the restaurant staff that we were vegetarians and asked if they could maybe do us a plate of chips and a few grilled vegetables. The waitress raised her eyes upwards and told us "the menu is the menu". We also both speak spanish but she frowned, eye rolled and carried on like we couldn't and she was struggling to understand us. No other staff during our stay had this issue.
In the end I took the salmon , after a few more eye rolls from the waitress, and my husband took the spaghetti without the sauce and a side salad ( we'd had salad for starter). He asked if maybe the spaghetti could be tossed in oil and garlic, and was told there was no garlic in the kitchen! So, a plate of rather dry spaghetti appeared. He added olive oil and mixed it with the salad and ate it.
We informed the desk manager of the issue immediately after dinner and requested a vegetarian option for the next day.
About 30 minutes later the desk manager appeared at our room and kindly offered us a roll with vegetables in it. I said that would be fine for the next day . He said for now. But we'd eaten, so declined. If the waitress had even taken our request to the kitchen, looks like they would have been able to give us a veggie option. Really, she let down the hotel with her rudeness.
The next day at lunch, we were made an omelette and chips. With cheese on the side. Delicious and more than acceptable.
It's a shame this one staff member let down this hotel . I hope they hotel reads this and considers reviewing her employment.there. they're aware which waitress it was of the two on dinner duty that night.
Breakfast was excellent woth a great variery of pastries, cakes hams, cheese, cereal. The staff kindly added hot water to my own teapot and tea bags so i could have a pot of tea .
Don't use the floor standing coffee machine, a cockroach fell from the machine into the drip tray whilst my husband was making coffee. The staff removed and cleaned the drip tray. I then saw a very tiny dead cockroach next to the machine so I guess they treat it for this infestation.
Only other thing, we had requested a quiet room but we were put in 103. It was the room with the bins outside in the street. I always sleep with heating off, window open. There was a very rude awakening as these were emptied during the night. The noise was terrible.
We only stayed one night so didn't ask to be moved to a quiet room. We also didn't mention this to the staff because we were leaving.
If you're not a vegetarian or vegan, this is a good base close to the historic town for a night. Just check your window isn't above the bins. - 4.4Impresiones del hotel Isabel De SeguraRobert - Apr 9, 2010
We stayed for an overnight and enjoyed the Hotel with parking provided. The room was sparcely furnished but clean and tidy. Only problem was no hot water.
- -My opinion about this hotelRichard - Jul 22, 2008
We chose this hotel because it was new:
Our booking was a double room with breakfast.
Towels were only supplied for one person so we shared them.
There was only one drinking glass supplied.
The bed was like a rock - only one underpillow - we like two - the extra was not supplied in the room as is usual.
It has an old small 14" TV with no English channel. - it had 4 channels.
We visit Teruel each year - This was a bad hotel choice. We stayed in Civera last year but had to take breakfast out buyt all other facilities good. We went elsewhere for our second night there - it was too uncomfortable. There was limited personal contact due to the fact that they do not speak English. Now that Teruel Existes and has many tourists the hotels also need to provide better facilities. We are travelling through France and Spain. Our Hotel in France although very old had all the facilities and comforts of a three-star. We believe that Teruel has great potential for tourism - we have been visiting there for many years but its hotels need to move on too just as the roads have since it is easily accessible by the new motorway.
The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.
Good
Based on 1414 reviews
- Emődy István -Jul 24, 2020
Very very good food! Very friendly the Staff! They are doing their best! Taking care of all and working 120%. Taking care of safe due to COVID. Rooms are ok.-> at the same time with good prices.. For all the Staff I want to say GRACIAS!! With YOU my st
- Rosina Fogg -Jan 17, 2020
Clean rooms. Helpful staff. Good value for money in the restaurant.
- Christopher Stott -Nov 19, 2019
Well organised hotel;secure off road parking; difficult to locate using Google maps and verbal directions as Street names are not visible in summer due to blossoming trees lining the streets; close proximity to town centre which is worth the 5 euro taxi f
- Michael B -May 29, 2019
Good sleep. Good location. Great on site cafe. Annoying 7 euros to park my motorbike
- Lesley Edmunds -Dec 6, 2018
Good welcome at reception, room clean, very comfortable beds, bathroom ok. Easy 10 minute walk into town. No English speaking news channels on Tv. Would visit again but have breakfast elsewhere!
Frequently asked questions about Isabel De Segura
You can stay at Isabel De Segura starting at €21.14 per night. The price will vary depending on the dates and the demand.
No, Isabel De Segura doesn't have a pool.
Yes, Isabel De Segura is located just 1,154 m from Teruel city centre. Have a look at our map to get a better idea.
You can check in at Isabel De Segura any time after 14:00 and check out any time before 07:00. Consult your Destinia agent for any specific concerns.
Yes, Isabel De Segura has parking facilities.
At Isabel De Segura, you'll have internet access through their free WiFi service.
Yes, Isabel De Segura is a family lodging establishment, suitable for you and your loved ones.
Yes, the facilities at Isabel De Segura include a restaurant.